Re-fit the ink cartridges one at a time. 5 Steps to Follow when Ink Cartridge is Not Recognized by Epson Printer. I called the help line and after requesting the serial number of the cartridge so they could verify that it was genuine, they gave me these key-strokes. After waiting for 10 minutes or more, plug the machine back in, reinsert the cartridge … For instructions on how to replace the ink cartridges, refer to Replacing an ink cartridge. This is very important, as it will clear the printer’s memory completely! Registered: ‎02-02-2017. To fix brother printer cannot detect ink issue you can choose a service provider, you have to check the service features of it which makes it different from the other service providers in the market. Canon MG3520, - Printer won't detect new full print cartridge. I bought a genuine Brother replacement cartridge for my printer, and it didn't work. How to fix cartridges not recognized? katiediduch. Unplug the printer from the wall. Locate and delete any and all files in the Temp folder that have the terms twain or twunk in their names or have .mtx as their file extension.Examples of such files include log, twain001.mtx, twunk001.mtx and twunk002.mtx.. Once you have deleted all such files, restart your computer and your Brother printer should not only be detected but should also start working once your computer powers up. If a lever has been changed from its original position to allow the installation of ink cartridges, ensure it has been returned to its original position. Ink cartidge indicator is not … First, verify the tab protecting the ink from dispersing is not still on the cartridge. Select the toner you need to reset. - You must hold the ink cartridge upright as shown in the images below. New Contributor. Compatible … Bought printer last year and replaced the original ink cartrdige and it is not recognizing the new cartridge. Thanks, Sharad. Power off direction, failed. Turn your printer off with the power button. Unplug the printer from the wall. Turn your printer off with the power button. Perform a head cleaning on printer if available. (Yes, they can...and do!) Depending on the make and model of your printer and the cartridges inside it, Ink cartridges cannot be recognized could mean just about anything from running low on ink to your friendly printer company remotely tweaking your printer. Bought printer last year and replaced the original ink cartrdige and it is not recognizing the new cartridge. Taking an extra minute or two now may save you having to return your ink cartridge to your supplier or buying a new one. Contacts not touched, not greasy, wiped down ports with alcohol swab. Ink cartidge indicator is not going away. Printer does not recognize new cartridge ‎03-12-2017 04:18 AM - edited ‎03-12-2017 04:54 AM Yes, the cartridge is declared to be compatible with my printer also on your site. TN-2010 Compatible Brother Toner cartridge black with an Ink Volume: 1000 pages. Warranty and Service Options : Your machine has a one-year limited exchange warranty. I have bought several dirt-cheap HP and Canon printers at Walmart.com -- usually under $30 for a printer/scanner/copier. c. A toner that is refilled, remanufactured or that is a non-Brother toner is NOT a new Brother Standard toner. This is a very common problem with all of the various brands of printers and usually there is a solution. Press and hold the STAR (*) button for 5+ seconds to see the toner menu on the screen (it will not be lit up – you can light it up by selecting the fax option with the cover closed and remembering where it is). Verify the ink cartridge(s) has been inserted properly. Posts: 1. Printer does not recognize new cartridge ‎03-12-2017 04:18 AM - edited ‎03-12-2017 04:54 AM Yes, the cartridge is declared to be compatible with my printer also on your site. Cleaned ports failed. NOTE: The images below show an LC203 cartridge. Taking an extra minute or two now may save you having to return your ink cartridge to your supplier or buying a new one.